Since October 17, 2012, our head office has been certified according to DIN EN ISO 9001:2008 and since August 06, 2018, we have met the criteria of DIN EN ISO 9001:2015. These very important measures are a result of us being able to offer you higher quality standards of products and services.
For us, the eight principles of quality management are:
- Customer orientation and satisfaction
- Responsible leadership
- Involvement of the people taking part
- Process-oriented approach
- A system-oriented management approach
- Continuous improvement
- Fact-based decision-making approach
- Supplier relationships for mutual benefit